Terms of Service

Last updated: September 12, 2026

These Terms of Service ("Terms") govern your use of www.hyppohq.ai and your relationship with Hyppo Advertising, Inc., d/b/a HyppoAI ("Company," "we," "us," or "our"). By using our website, contacting us, requesting information, requesting a quote or estimate, scheduling services, or purchasing services, you agree to these Terms.

PLEASE READ CAREFULLY: THESE TERMS CONTAIN A BINDING ARBITRATION AGREEMENT AND A CLASS ACTION AND JURY TRIAL WAIVER IN THE “DISPUTE RESOLUTION” SECTION BELOW. Except for the limited exceptions described there, disputes between you and us will be resolved by individual arbitration, and you waive the right to participate in a class action, class arbitration, or representative proceeding. You may opt out of the arbitration agreement within thirty (30) days as described in that section.

Eligibility and Authority

You must be at least 18 years old and able to form a binding contract to use our website or services. If you use our website or services on behalf of a business or other organization, you represent that you have authority to bind that organization to these Terms, and “you” includes that organization.

Services and Estimates

We provide products and/or services as described on our website, invoices, proposals, estimates, service agreements, or other written communications. Any quote or estimate we provide may be based on the information you submit to us and may be subject to change if the scope of work changes, additional issues are identified, materials or labor requirements change, or incomplete or inaccurate information was originally provided. Any timelines we provide are estimates only and may be affected by scheduling availability, supply chain issues, third-party delays, weather, shipping delays, customer responsiveness, or other factors outside our control.

Customer Responsibilities

You agree to provide accurate, current, and complete information when requesting information, estimates, appointments, or services. You are responsible for timely responses, approvals, and access reasonably necessary for us to provide the requested services. You are also responsible for reviewing any estimate, invoice, agreement, proof, deliverable, or service details we provide and notifying us promptly of any requested changes or concerns.

Scheduling and Appointments

Appointments and service dates are subject to availability. We may reschedule appointments or service timelines when reasonably necessary. You agree to arrive on time for scheduled appointments, if applicable, and to provide any materials, approvals, or access needed for us to perform the services. Delays caused by missing information, missed appointments, or lack of access may result in rescheduling or additional charges where permitted by law.

Deposits, Payments, and Fees

A deposit, retainer, or upfront payment may be required before work begins, before materials are ordered, or before an appointment is reserved. Payments are due according to the terms stated in your invoice, proposal, estimate, service agreement, or other written communication. Late or failed payments may result in delayed work, paused services, rescheduling, cancellation, or additional fees where permitted by law. Unless otherwise stated in writing, deposits for custom work, reserved time, ordered materials, or work already performed may be non-refundable.

For recurring or subscription services (including website hosting, maintenance retainers, software subscriptions, and other ongoing services), payment is due on each billing date. Any amount not paid when due may accrue a late fee at the maximum rate permitted by applicable law, and for accounts enrolled in automatic or recurring billing (autopay) you authorize us to charge the payment method you have designated for that charge for current and past-due amounts and any applicable late fees, and to retry failed charges. If any amount or recurring balance remains unpaid, we may, after notice and a reasonable opportunity to cure, suspend, limit, or terminate your access to the related services until the balance is paid in full. Where the unpaid services include website hosting, we may suspend hosting and take the website offline until the balance is paid, without liability for resulting downtime, lost traffic, or lost business.

Backup Payment Methods

You may authorize any payment method on file to serve as a backup. A backup payment method is charged only when a scheduled charge to another authorized payment method is declined, and only for the amount that was declined, including any past due amounts and late fees included in that charge.

You may give this authorization in writing, electronically through your account settings or a signed agreement, or verbally on a recorded telephone call. Each authorization identifies the payment method by brand and last four digits. An authorization applies to all services on your account, including services added after the authorization is given, and remains in effect until you withdraw it or the payment method is removed. If you have authorized more than one backup payment method, we may attempt them in any order we determine, and we may attempt each of them. We will not charge a payment method you have not authorized for this purpose.

After you authorize a backup payment method, we will send you a copy of the authorization by email, identifying the payment method by its last four digits. If we charge a backup payment method, we will email you within one business day with the amount, the payment method used, and the services it was applied to. We limit the number of backup attempts for any single declined charge, and we will not attempt a backup payment method where the decline indicates the card was reported lost or stolen, was flagged for suspected fraud, or requires your direct authentication with your bank. You may withdraw a backup authorization at any time in your account settings or by contacting us. Withdrawal applies to charges initiated after we receive it, does not cancel your services, and does not relieve you of amounts already due.

Cancellations and Rescheduling

Requests to cancel or reschedule must be made as soon as possible. Cancellation or rescheduling may be subject to availability, lost time, material costs, restocking fees, or charges for work already performed, where permitted by law. If custom work has begun or materials have already been ordered, some or all amounts paid may be non-refundable.

Changes to Scope

Any change to the original scope of work, requested deliverables, materials, timeline, or services may require updated pricing, a revised estimate, a change order, or a new timeline. We are not required to perform work outside the agreed scope unless confirmed by us in writing.

Warranties and Disclaimers

Any warranty we provide will be stated in writing in your invoice, estimate, proposal, service agreement, or other written communication. Unless otherwise stated in writing, all services, products, website content, and communications are provided on an "as is" and "as available" basis to the fullest extent permitted by law. We disclaim all implied warranties, including any implied warranties of merchantability, fitness for a particular purpose, and non-infringement, except where such disclaimers are prohibited by law.

Limitation of Liability

To the fullest extent permitted by law, we will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages arising out of or related to your use of our website, your communications with us, or any products or services we provide. To the fullest extent permitted by law, our total liability for any claim related to a specific product or service will not exceed the amount you paid us for that specific product or service giving rise to the claim.

Communications Consent

By providing your contact information to us, you consent to receive communications from us related to your inquiry, account, requested services, appointments, transactions, customer support, and ongoing business relationship. These communications may be sent by phone call, email, and SMS text message.

We offer two categories of text messages, each requiring separate opt-in consent:

Non-Marketing (Transactional) Messages: By checking the non-marketing consent checkbox on our website, you agree to receive text messages related to appointment reminders, service updates, order notifications, customer support, and account-related communications.

Marketing (Promotional) Messages: By checking the separate marketing consent checkbox on our website, you agree to receive text messages related to special offers, promotions, discounts, new product or service announcements, and other promotional communications.

By opting in by clicking the separate checkboxes for non-marketing and marketing texts, you agree to be contacted via SMS at the phone number provided. Message frequency varies. Message and data rates may apply. You can opt out of text messages at any time by replying STOP to any message. For help, reply HELP or contact us directly. Consent to receive text messages is not a condition of purchase. Opting in to marketing messages is not required to use our services or make a purchase.

SMS and Mobile Data

We do not sell, rent, or share mobile opt-in data or consent with third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent will not be shared with any third parties, except as necessary to provide messaging services through authorized service providers. We may share limited information with service providers that help us deliver messaging services, operate our business, or provide requested services. These service providers may use the information only as necessary to perform services on our behalf and must protect it appropriately. Mobile carriers are not liable for delayed or undelivered messages.

Privacy

Your use of our website and services is also subject to our Privacy Policy. By using our website or services, you acknowledge that you have reviewed our Privacy Policy.

Website Tracking Technologies

Our websites, and websites we build, host, or maintain for customers, use tracking technologies. These include our proprietary tracking script (the “Hyppo Pixel”), analytics, cookies and similar storage, call tracking telephone numbers, form and submission tracking, and interaction and session measurement. We use these to operate and secure our services, to measure performance, to attribute enquiries to their source, to produce reporting for our customers, and to improve what we build.

By using this website you consent to the use of these tracking technologies and to the collection, recording, storage, and analysis of the resulting data as described in these Terms and in our Privacy Policy. You may withdraw consent at any time by discontinuing use of the site, by using any consent or preference control we make available, or by contacting us at admin@hyppohq.ai. Most browsers also allow you to block or delete cookies and similar storage.

Where we build, host, or maintain a website for a customer, that customer is the operator of their own website and remains responsible for publishing and maintaining an accurate privacy notice, tracking or cookie notice, and any consent mechanism required by law for their visitors. We make suggested disclosure language available and will implement a consent notice at the customer’s direction, but the customer determines what their own legal obligations require and is responsible for keeping those disclosures accurate and live.

Data Use for Analytics and Product Improvement

You grant us a non-exclusive, worldwide, royalty-free license to collect, store, analyze, and use data and metadata generated from your use of our products and services — including configuration data, feature usage, performance metrics, system logs, error reports, and content processed through the platform — to operate, secure, and improve our products and to develop, test, train, and refine new features, automations, analytics, and AI models. For product-development, analytics, and model-training purposes, we use aggregated or de-identified data that does not reasonably identify you or any individual, and we may retain and use such aggregated and de-identified data indefinitely, including after termination. We do not sell personal information. Data obtained through connected third-party platforms, including Meta (Facebook and Instagram), Google (including YouTube and Google Business Profile), TikTok, X, LinkedIn, and Threads, is used solely to provide the features you enable and in accordance with those platforms’ terms and their limited-use requirements, and is excluded from the analytics and model-training uses described above. Our use of information received from Google APIs adheres to the Google API Services User Data Policy, including its Limited Use requirements.

Prohibited and Sensitive Data

Our website, software, and services are not designed, intended, or warranted for collecting, storing, or processing regulated or highly sensitive data, and we are not a HIPAA covered entity or business associate. Unless you and we have signed a separate written agreement that expressly permits it (including, where applicable, a Business Associate Agreement), you agree not to submit, upload, transmit, or store through our website, software, or services any: (i) Protected Health Information (PHI) as defined under the Health Insurance Portability and Accountability Act (HIPAA); (ii) Social Security numbers, taxpayer identification numbers, or government-issued identification numbers; (iii) full payment card numbers, financial account numbers, or account login credentials, except where entered directly into a supported third-party payment processor; (iv) biometric or genetic data; (v) information about children under the age of 13; or (vi) any “special category” or “sensitive” personal data as defined under the GDPR, the UK GDPR, or applicable state privacy laws (collectively, “Prohibited Data”).

You are solely responsible for ensuring that Prohibited Data is not submitted to us. If you submit Prohibited Data, you do so at your sole risk, you represent that you have obtained all rights and consents required to do so, and you agree that we have no liability of any kind arising out of or relating to that data and are not obligated to apply HIPAA-level or any heightened safeguards to it. You agree to defend, indemnify, and hold us harmless from any claim, penalty, fine, or loss arising out of or relating to Prohibited Data you submit.

Website Use

You agree not to misuse the website or any related systems. Without limitation, you will not: (a) use the website or services for any unlawful, fraudulent, deceptive, or harmful purpose; (b) attempt to gain unauthorized access to, probe, scan, or interfere with the website, our systems, or any other user’s account; (c) introduce malware or other malicious code; (d) scrape, crawl, or harvest content or data by automated means except as we expressly permit; (e) impersonate any person or misrepresent your affiliation with any person or organization; or (f) upload or transmit content that infringes, misappropriates, or violates any intellectual property, privacy, publicity, or other right.

Artificial Intelligence Disclosures

We use artificial intelligence. Our products and services use artificial intelligence and machine learning (“AI”), including AI provided by third-party model providers. AI may be used, for example, to generate or assist with written copy, images, video, audio, and synthetic voices; to power chat assistants, voice agents, and automated replies; to draft proposals, estimates, and communications; and to analyze data and produce recommendations. When you chat, text, email, or speak with us, you may be communicating with an AI system rather than a human. If you would like to reach a human, ask at any time or contact us using the information at the end of these Terms.

AI output may be wrong. AI output is generated automatically and may be inaccurate, incomplete, out of date, biased, or not suited to your situation, and similar output may be generated for other people. AI output is provided for general informational purposes only and is not legal, financial, tax, accounting, medical, insurance, or other professional advice. You are responsible for independently reviewing and verifying any AI output before relying on it, publishing it, or sending it to anyone. We do not warrant that AI output is accurate, original, non-infringing, eligible for copyright or other intellectual property protection, or compliant with any law.

What our AI can and cannot do. We describe the capabilities of our AI tools in good faith, but AI tools automate and assist with tasks; they do not replace human judgment, and they do not guarantee any business outcome. Where a service requires human review, configuration, or approval, we or you (as applicable) must provide it. Nothing on our website should be understood as a claim that any AI tool can perform a task as well as, or instead of, a licensed professional.

Responsible use. You will not use our AI tools, or any content they generate, to: (a) deceive or mislead consumers, including by creating fake or AI-generated reviews, testimonials, or endorsements attributed to people who did not give them; (b) impersonate any real person, business, or government agency, or create a synthetic likeness or voice of any person without that person’s written consent; (c) generate sexually explicit content involving any real, identifiable person, or any content involving minors; (d) make or materially inform decisions about a person’s employment, credit, lending, housing, insurance, education, healthcare, or legal rights without meaningful human review and your own compliance with laws that govern those decisions; or (e) violate any law, including consumer-protection, advertising, privacy, anti-discrimination, and artificial-intelligence disclosure laws. Where the law requires you to tell people that they are interacting with AI or viewing AI-generated content, you are responsible for making that disclosure.

Results, Testimonials, and No Guarantee

Case studies, results, testimonials, reviews, statistics, and examples on our website or in our marketing describe the experiences of specific customers and are provided for illustration only. They are not typical, and they are not a promise or guarantee that you will achieve the same or similar results. Results depend on many factors outside our control, including your industry, market, offer, pricing, budget, competition, sales process, effort, and compliance with advice. We do not guarantee any particular level of leads, sales, revenue, profit, return on ad spend, search ranking, deliverability, or other outcome, and nothing we say is an earnings claim. Where a testimonial is given by a person who received compensation, free or discounted services, or has a material connection to us, we will disclose that connection.

Intellectual Property

All content on this website is owned by us or used with permission and is protected by applicable intellectual property laws. You may not copy, reproduce, distribute, modify, republish, or exploit website content without our prior written permission. HyppoAI, HyppoCRM, and our other product names and logos are our trademarks, and you may not use them without our prior written permission.

User Content and Submissions

Our website and services may allow you to submit, upload, publish, or transmit content, including form submissions, messages, reviews, comments, images, video, audio, logos, website copy, blog posts, and other materials (“User Content”). You retain ownership of your User Content. You grant us a non-exclusive, worldwide, royalty-free, sublicensable license to host, store, reproduce, modify (for example, to format or resize), display, perform, and distribute your User Content as necessary to operate, provide, and promote our website and services, and, where you submit a review or testimonial, to publish it with your name and business name in our marketing unless you ask us not to.

You are solely responsible for your User Content. You represent and warrant that you own or have all rights, licenses, consents, and releases needed to submit it and to grant the license above, including the written consent of every identifiable person appearing in it, and that it does not infringe, misappropriate, or violate any intellectual property, privacy, publicity, or other right or any law.

We are not responsible for User Content. User Content, including content published by our customers on websites, pages, blogs, social accounts, or messages built or delivered with our tools, is the responsibility of the person who created or published it. It does not reflect our views, and we do not endorse, verify, or guarantee it. We act as a provider of interactive computer services and are not the publisher or speaker of content provided by others, to the fullest extent provided by 47 U.S.C. § 230 and other applicable law. We are under no obligation to monitor, review, or edit User Content, but we may, in our sole discretion and without notice or liability, refuse, remove, disable access to, or edit any User Content that we believe violates these Terms or the law or exposes us, our customers, or others to harm.

Intimate images. If an intimate image or video of you has been published through our website or services without your consent, including an AI-generated or digitally altered depiction, email admin@hyppohq.ai with the subject line “Removal Request,” identify where the content appears, and include a brief statement that you did not consent to its publication along with your contact information and signature. We will review the request and remove valid content, and make reasonable efforts to remove known identical copies, within 48 hours of receiving a valid request.

Feedback. If you send us ideas, suggestions, or feedback about our products or services, we may use them without restriction, compensation, or attribution to you.

Copyright Infringement (DMCA Policy)

We respect the intellectual property rights of others and respond to notices of alleged copyright infringement that comply with the Digital Millennium Copyright Act, 17 U.S.C. § 512 (“DMCA”). This policy applies to our website and to content hosted, stored, or transmitted through our services, including websites and media hosted for our customers.

Notice of infringement. If you believe content available through our website or services infringes a copyright you own or control, send a written notice to our Designated Copyright Agent that includes: (1) a physical or electronic signature of the copyright owner or a person authorized to act on the owner’s behalf; (2) identification of the copyrighted work claimed to have been infringed, or a representative list if multiple works are involved; (3) identification of the material claimed to be infringing and information reasonably sufficient for us to locate it, such as the specific URL; (4) your name, mailing address, telephone number, and email address; (5) a statement that you have a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law; and (6) a statement that the information in the notice is accurate and, under penalty of perjury, that you are the copyright owner or are authorized to act on the owner’s behalf.

Designated Copyright Agent:
Copyright Agent, Hyppo Advertising, Inc.
2412 Irwin Street, Suite 370
Melbourne, FL 32901
United States
Phone: (732) 962-3725
Email: admin@hyppohq.ai (subject line: “DMCA Notice”)

Counter-notice. If material you posted was removed or disabled in response to a notice and you believe that was a mistake or misidentification, you may send our Designated Copyright Agent a written counter-notice that includes: (1) your physical or electronic signature; (2) identification of the material that was removed or disabled and the location where it appeared before removal; (3) a statement under penalty of perjury that you have a good faith belief the material was removed or disabled as a result of mistake or misidentification; and (4) your name, address, and telephone number, and a statement that you consent to the jurisdiction of the federal district court for the judicial district in which your address is located (or, if your address is outside the United States, any judicial district in which we may be found), and that you will accept service of process from the person who provided the original notice or that person’s agent. If we receive a valid counter-notice, we may restore the material in not less than 10 nor more than 14 business days unless the complaining party notifies us that it has filed a court action seeking to restrain the alleged infringement.

Repeat infringers. It is our policy, in appropriate circumstances, to disable or terminate the accounts of customers and users who are repeat infringers.

Misrepresentations. Under 17 U.S.C. § 512(f), any person who knowingly and materially misrepresents that material is infringing, or that material was removed or disabled by mistake or misidentification, may be liable for damages, including costs and attorneys’ fees. If you are not sure whether material infringes your rights, consider consulting an attorney before sending a notice.

Engagements That Begin on a Third-Party Platform

Where we were first introduced to you, or first contracted with you, through a third-party freelancing, staffing, marketplace, referral, or intermediary platform — including but not limited to Upwork, Fiverr, Toptal, Freelancer, or Contra (each, a “Platform”) — and we subsequently enter into a written service agreement, proposal acceptance, or order form with you, that document together with these Terms constitutes the complete and exclusive statement of the terms between us. Any default, optional, or sample contract terms supplied by a Platform, and any job post, offer, proposal, or messaging generated on or through a Platform, are displaced in their entirety and do not modify, limit, supplement, or interpret our agreement with you. Platform terms commonly provide that their sample terms apply only where the parties have not agreed other terms, and expressly permit a client and a service provider to enter into their own agreements; this is such an agreement.

Ownership of work product is governed by our written agreement with you and by the Intellectual Property section above, and applies in place of any Platform term addressing the same subject, including any term characterising work product as a “work made for hire” or assigning it to you upon payment. To the extent any Platform term or applicable law would vest ownership of such work product in you, you assign that ownership to us effective as of the moment it would otherwise vest, and receive in return the licence described in our written agreement.

You represent that you have full right, power, and authority to engage and pay us directly, and that doing so does not conflict with, and requires no consent under, any agreement between you and any Platform. You are responsible for any fee, commission, conversion fee, opt-out fee, exclusivity payment, or penalty a Platform assesses in connection with our engagement or with our contracting or transacting directly, whether assessed against you or against us, and you will reimburse any such amount charged to us. A Platform is not a party to these Terms, is not an intended beneficiary of them, and acquires no rights under them.

Third-Party Services and Links

Our website or services may include links to or integrations with third-party websites, tools, or platforms. We are not responsible for the content, availability, policies, or practices of any third party.

Accounting Integrations (QuickBooks Online)

If you connect a third-party accounting service such as QuickBooks Online, a product of Intuit Inc., you represent that you are authorized to connect that account, and you authorize us to access and exchange data with that service on your behalf in order to provide the features you enable, including two-way synchronization of customers, invoices, payments, and expenses between HyppoCRM and your QuickBooks. Your use of QuickBooks Online is also subject to Intuit’s own terms and privacy statement. We are not responsible for the availability, accuracy, or practices of Intuit or any third-party service, and you may disconnect the integration at any time from Settings → Integrations.

Termination

We reserve the right to refuse service, cancel services, limit access, or terminate access to our website or services at our discretion.

Changes to These Terms

We may update these Terms from time to time. Any updates will be posted on this page with a revised "Last updated" date. Your continued use of the website or services after changes are posted constitutes your acceptance of the updated Terms. However, any change to the Dispute Resolution section will not apply to a dispute of which either party gave notice before the change was posted, and if we make a material change to that section you may reject the change by emailing us within thirty (30) days after it is posted, in which case the prior version continues to apply to you.

Indemnification

To the fullest extent permitted by law, you will defend, indemnify, and hold harmless us and our officers, directors, employees, contractors, affiliates, and agents from and against any third-party claims, damages, liabilities, penalties, fines, costs, and expenses (including reasonable attorneys’ fees) arising out of or related to: (a) your User Content; (b) your use or misuse of our website, services, or AI tools, or any content they generate at your direction; (c) your violation of these Terms; or (d) your violation of any law or any third-party right, including intellectual property, privacy, publicity, consumer-protection, and communications laws.

Force Majeure

We are not liable for any delay or failure to perform caused by events beyond our reasonable control, including acts of God, natural disasters, severe weather, fire, flood, epidemic, war, terrorism, civil unrest, labor disputes, government action, power or internet outages, cyberattacks, or the failure, suspension, or change of any third-party hosting, telecommunications, carrier, payment, AI model, or platform provider.

Dispute Resolution: Binding Arbitration and Class Action Waiver

PLEASE READ THIS SECTION CAREFULLY. IT REQUIRES YOU AND US TO RESOLVE MOST DISPUTES BY INDIVIDUAL ARBITRATION RATHER THAN IN COURT, AND IT WAIVES YOUR RIGHT TO A JURY TRIAL AND TO PARTICIPATE IN A CLASS ACTION.

1. Informal resolution first. Before starting any arbitration or court proceeding, the party with a dispute must send the other a written notice describing the dispute, the relief requested, and the sender’s name and contact information. Notices to us must be sent to admin@hyppohq.ai with the subject line “Dispute Notice.” The parties will try in good faith to resolve the dispute for sixty (60) days after the notice is received, including, if either party requests, by a phone or video call. Any limitations period is tolled during this sixty-day period.

2. Agreement to arbitrate. If the dispute is not resolved, you and we agree that any dispute, claim, or controversy arising out of or relating to these Terms, our website, our products or services, our communications with you, or the relationship between you and us, whether based in contract, tort, statute, fraud, misrepresentation, or any other legal theory, and whether it arose before or after you agreed to these Terms (a “Dispute”), will be resolved exclusively by final and binding individual arbitration. This agreement is governed by the Federal Arbitration Act, 9 U.S.C. § 1 et seq. The arbitrator, and not any court, has exclusive authority to resolve any question about the interpretation, applicability, enforceability, or formation of this arbitration agreement, except as stated in paragraphs 5 and 8 below.

3. Exceptions. Either party may (a) bring an individual claim in small claims court if it qualifies and remains in that court on an individual basis; (b) seek injunctive or other equitable relief in court to protect its intellectual property rights or to stop unauthorized access to or misuse of its systems; and (c) bring a court action to collect undisputed amounts owed for services provided.

4. Rules and procedure. The arbitration will be administered by the American Arbitration Association (“AAA”) under its Consumer Arbitration Rules if you are an individual using our website or services primarily for personal, family, or household purposes, and otherwise under its Commercial Arbitration Rules, including in each case any applicable AAA Mass Arbitration Supplementary Rules, as modified by these Terms. The AAA rules are available at www.adr.org. The arbitration will be conducted by a single neutral arbitrator. Unless the parties agree otherwise, it will take place by video conference or, if an in-person hearing is required, in Brevard County, Florida, or for an individual consumer, in the county where you reside. For claims of $25,000 or less, the arbitration may be decided on written submissions unless either party requests a hearing. Payment of AAA filing, administration, and arbitrator fees will be governed by the AAA rules, except that for an individual consumer claim we will pay any amount of those fees above what you would have paid to file the claim in court. The arbitrator may award any individual relief that a court could award and will issue a reasoned written decision. Judgment on the award may be entered in any court with jurisdiction.

5. Class action and jury trial waiver. YOU AND WE EACH AGREE THAT A DISPUTE MAY BE BROUGHT ONLY IN AN INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF, CLASS MEMBER, OR REPRESENTATIVE IN ANY PURPORTED CLASS, COLLECTIVE, CONSOLIDATED, PRIVATE ATTORNEY GENERAL, OR REPRESENTATIVE PROCEEDING. The arbitrator may not consolidate the claims of more than one person and may award relief only in favor of the individual party seeking relief and only to the extent necessary to provide relief warranted by that party’s individual claim. YOU AND WE EACH WAIVE ANY RIGHT TO A TRIAL BY JURY. If a court decides, after all appeals, that this paragraph is unenforceable as to a particular claim or request for relief, then that claim or request (and only that one) will be severed and decided by a court after all individual arbitrations have concluded, and the remainder of this section will continue to apply. Only a court, and not an arbitrator, may decide disputes about the enforceability of this paragraph.

6. Mass filings. If twenty-five (25) or more similar Disputes are asserted against us or by us by the same or coordinated counsel or entities, the AAA Mass Arbitration Supplementary Rules will apply, and the parties agree to cooperate in good faith to administer those Disputes efficiently, including by mediation of the group of Disputes and by staging the filing of individual arbitrations in reasonable batches. Any limitations period for a Dispute awaiting filing under this paragraph is tolled while it waits.

7. Your right to opt out. You may opt out of this arbitration agreement by sending an email to admin@hyppohq.ai with the subject line “Arbitration Opt-Out” within thirty (30) days after you first accept these Terms (or, if you already accepted an earlier version, within thirty (30) days after this section is first posted). Your email must include your name, the name of any business you represent, and the email address associated with your account or inquiry, and a clear statement that you opt out of arbitration. Opting out does not affect any other part of these Terms, and it will not affect how we treat you.

8. Court venue. For any Dispute that is not subject to arbitration, including if you opt out, you and we agree to the exclusive jurisdiction of, and venue in, the state and federal courts located in Brevard County, Florida, and you and we each waive any right to a jury trial to the fullest extent permitted by law.

9. Survival. This section survives termination of these Terms and the end of any relationship between you and us.

Governing Law

These Terms are governed by the laws of Florida, without regard to conflict of law principles, except that the Dispute Resolution section is governed by the Federal Arbitration Act.

Electronic Communications and Signatures

You agree that we may provide agreements, notices, disclosures, invoices, and other communications to you electronically, including by email, text message, or posting on our website or in your account, and that these electronic communications satisfy any legal requirement that they be in writing. You agree that clicking an acceptance button or checkbox, typing your name, or signing electronically constitutes your legal signature under the federal E-SIGN Act and the Florida Uniform Electronic Transaction Act.

Export Controls and Sanctions

You represent that you are not located in, organized under the laws of, or ordinarily resident in any country or region subject to comprehensive U.S. sanctions, and that you are not named on, or owned or controlled by any party named on, any U.S. government restricted-party list. You will not use, export, or re-export our products or services in violation of U.S. export control or sanctions laws.

General

These Terms, together with our Privacy Policy and any written proposal, invoice, service agreement, or order form you accept, are the entire agreement between you and us about their subject matter. If any provision of these Terms is held unenforceable, it will be enforced to the maximum extent permitted and the remaining provisions will stay in effect, except as stated in the Dispute Resolution section. Our failure to enforce any provision is not a waiver of it. You may not assign these Terms without our prior written consent; we may assign them in connection with a merger, acquisition, reorganization, or sale of assets. Headings are for convenience only.

Contact

If you have questions about these Terms, please contact us at:

Hyppo Advertising, Inc.
2412 Irwin Street, Suite 370
Melbourne, FL 32901
United States
Phone: (732) 962-3725
Email: admin@hyppohq.ai